Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction And Customer Retention

Satisfaction

von Thorsten Hennig-Thurau

Taschenbuch

ISBN: 978-3-642-08622-9

ISBN-10: 3-642-08622-5

Springer · 2013
S. auch:
2000Gebundene AusgabeRelationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention